2APR18 Update - I've been wearing these shoes with the replacement insoles provided by Keen for about a month. The replacements are their K20 insoles. I find they have very different feel from the originals that came with the shoes. Two things happen with these new insoles: First, I immediately noticed the fit was not as smooth. That is to say I could feel the undulations of the support structure. This is somewhat less comfortable than the originals, but tolerable. Second, the K20's are a bit thicker and made the shoe a little more snug; another slight annoyance. I think, but I'm not sure, that Keen's K10 insole would be a better fit. If I purchase the K10's I'll post an update.
4MAR18 - The shoes are great, but the insoles started to come apart in less than 3 months! The people at Keen informed me that the INSOLES ARE NOT WARRANTED, as is the shoe, for the 1 year warranty period. However, Keen graciously made a one time exception and gave me a replacement. That's great, but these insoles should have lasted much longer. I have 2 pairs of similar Keen Howser style shoes that have their original insoles. These took about 2 years each to wear out. And they did wear out (along with the entire shoe), not come apart like the insole in my most recent pair of Keens. It seems that these latest insoles are less robust, however, they look identical to the long lasting ones I had.
I still love the shoes. They just have higher maintenance costs now. :(
