My background: have used Blackberries for as long as I can remember, use the phone mostly to keep in touch with work email, occasional web surfingl
The good:
- screen size noticeable bigger than IPhone, though not as sharp looking
- I love the Android OS and the availability of apps on the Android market. Took a little bit of getting used
The bad:
- phone comes with bloatware which can't be uninstalled unless you root the phone
- the battery is severely undersized. I would recharge my blackberry every 2-3 days, with this guy an overnight recharge is a must. Note that the OS provides an app that tracks battery use statistics by app, the screen itself uses 60% of energy (no wonder given its size). By comparison, the next big user was way down at 14%. By decreasing screen luminosity I could reduce battery usage on screen to 40%, but the phone becomes unusable under sunlight - you can't see what's on the screen.
The ugly:
- email synch is a constant, though low-grade nuisance. if you consider this phone and plan to connect to a Microsoft Outlook server search the web for "protocol synch error" or "socket error". There is a bug somewhere that makes sync break down every few days. workarounds: delete your email setup and recreate it, OR set up the phone to just synch 1 day worth of emails (so you can't keep older emails around for a longer time). Blackberries never had such problems. None of the companies involved (Microsoft, HTC, AT&T) admits fault on their side, and nothing is changing. Shame! if not for this matter, I would give the phone 4-4.5 stars
Tips:
- don't bother installing "app killers" in a misguided effort to save energy. Android does a good job of managing applications when they are not used. Coming from the world of BBs, where all apps have either a "Exit" or "close" menu item, this was very non-intuitive for me.
- take the 1GB plan, you will need it unless you put up with managing connectivity. With my old Blackberry I never exceeded 140 MB/month, though I didn't focus on keeping usage low. With this guy, I didn't change my usage but it would burn through 20mb daily if I let it. I keep the phone on wifi at home and work, and disable internet through the AT&T network . a hassle!
>>> Update Nov 2011. 4 months later, I am definitely happy with this phone. Tips & thoughts:
- Make use of any wifi you have at home and work. With this I keep usage around 140MB/month, below AT&T's lowest threshold
- Battery needs to be recharged every night, it stays green through the day
- The email problem seems to have been fixed by some updates.